Business Telecoms Services
Join 50+ companies growing our business telecoms services
Tailored business telecommunications solutions
We provide customised telecoms systems to suit businesses of all sizes, from single-site operations to complex, multi-location setups. As your trusted partner, we’ll equip you with a fast, reliable and intuitive communications system, providing training for your team whenever you need it. With options ranging from simple VoIP systems to sophisticated solutions for larger teams, our goal is to keep your team connected wherever they are.
Fast & Reliable Service
Keep Your Team Connected
On-the-go Communications
Cost-effective & Scalable
Why choose Active IT?
When you choose Active IT, you’re choosing a partner committed to providing exceptional service and value.
Here’s why businesses trust us…
Partner With The Best
We work with industry-leading partners like Packnet and 3CX to provide exceptional service and the best possible prices.
Unrivalled Service
Enjoy 24/7 support and expert engineers dispatched within 24 hours to resolve any issues.
Bespoke Solutions
Every business is unique, and so are our recommendations. We design telecom systems tailored specifically to your needs.
Transparent Pricing
From setup to maintenance, there are no hidden costs here - just straightforward, competitive pricing.
Business telecoms services we offer
We offer two business telecoms solutions: Packnet which is priced per extension, and 3CX which is priced on the number of simultaneous calls your system supports. Our team will advise on the best value solution for your needs. Here are some of the features available:
VoIP Phone Systems:
Cost-effective, internet-based phone calls with advanced features like call routing, queues and recording.
Call Management:
Streamline business comms with call forwarding, voicemail and auto-attendants.
Call Analytics and Reporting:
Gain valuable insights into call performance and trends to improve efficiency and decision-making.
Contact Centre Features:
We make it easier to manage high call volumes, from call queues, to real-time monitoring.
Video Conferencing:
Nothing beats face-to-face communication, and with video conferencing you can get that wherever your clients are based.
Scalable Solutions:
Easily adapt your phone system as your business grows or your needs evolve.
Unified Communications:
Integrate voice, video, chat and collaboration tools into one easy-to-use platform.
Video Conferencing:
Host secure, high-quality video meetings with built-in screen sharing and chat features.
CRM Integration:
Sync with popular CRM systems to streamline workflows and provide a better customer experience.
Live Chat and Messaging:
Connect with customers via your website or messaging apps like WhatsApp and Facebook Messenger.
Mobile Apps:
Access your phone system on the go with 3CX apps for iOS and Android, including Apple Car Play.
Web-based Management:
Easily configure and monitor your phone system via a user-friendly web dashboard.
Get a FREE consultation today!
Ready to see the difference moving to a cloud-based IT system can make for your business? Get in touch with our friendly team to chat through your current infrastructure and IT goals for a free, no-obligation quote.
Frequently asked questions about business telecoms services
What’s covered by business telecommunications services?
Our services include VoIP systems, cloud phone systems and unified communications designed to keep your team connected.
How can your business telecoms services help my business?
Reliable, scalable communication systems not only make it easier for your team to work together and service your customers, it can also reduce costs as we’ll advise on the best value option for your needs.
What 3CX services do you provide?
We provide complete 3CX systems that deliver advanced features like call routing, conferencing and mobile integration for larger businesses.
What Packnet services do you provide?
We’re a long-standing Packnet partner, working with them to offer flexible, easy-to-use cloud phone systems perfect for SMEs looking for reliable, cost-effective telecoms.
Which business telecoms solution is best for my business?
It all depends on your specific needs. Following a consultation with our team, we can recommend a solution that’s tailored, scalable, and within budget. Get in touch to find out more.