VoIP phone system for small businesses
Bring your team and your customers together with a VoIP phone system designed for your small business.
Flexible, honest pricing.
We provide expert IT services in Doncaster, from 24/7 network monitoring and troubleshooting to data security and cloud solutionsWe’re known for our budget-friendly business telecommunication solutions, honest pricing and flexible short and long-term contracts.
The easiest way to handle calls.
Handle multiple calls wherever you’re working like the pro you are with call queues, forwarding and music on hold.
Book a FREE consultation for your business today!
Join 50+ companies growing with our IT support in Doncaster
Reliable, scalable communication for SMEs
Also known as Digital Voice, a VoIP phone system for small businesses uses your internet connection, rather than copper cables like traditional telephones. We have long-standing partnerships with industry-recognised VoIP providers such as Packnet and 3CX to create a communication process that works for your business.
Lower Costs
VoIP offers an affordable setup and lower call costs than traditional phone systems. And with minimal maintenance fees, it’s a smart choice for businesses looking to save money without compromising service.
Flexible Working
On-site, remote or on the road – VoIP works where you work. Take calls on any device, from your work laptop to Apple CarPlay, and stay productive without the limits of a telephone wire.
Extensive Features
From voicemail-to-email and call forwarding to hold music and even integrations with your CRM, VoIP is packed with powerful features and analytics that give you the capability to grow with confidence.
Designed Around Your Business
Our VoIP systems are fully customisable, so you get the exact features you need – without paying for extras you don’t. We’ll design and implement a solution that fits your business, whether you’re a small startup or a multi-site operation.
Why choose Active Telecoms for your small business VoIP phone system?
We’ve been a local, trusted expert for businesses implementing the latest business telecoms solutions since 1999, and our VoIP systems are no different. Not only will we help you get the best deal possible, we also provide full set up and life-long support.
Specialist Expertise
We’ve worked with businesses of all shapes and sizes over the years, implementing all kinds of VoIP systems.
Reliable Support
Our team is always on hand to offer support, troubleshooting, and training to ensure your system works seamlessly.
Affordable Pricing
Get advanced features and reliable service at a fraction of the cost of traditional phone systems.
Future-proof Technology
Our VoIP phone systems are scalable and adaptable, ready to grow with your business and meet future demands.
Your business benefits from advanced features
Call Management
Streamline business comms with call forwarding, voicemail and auto-attendants.
Call and Analytics Reporting
Gain valuable insights into call performance and trends to improve efficiency and decision-making.
Contact Centre Features
We make it easier to manage high call volumes, from call queues to real-time monitoring.
Video Conferencing
Nothing beats face-to-face communication, and with video conferencing you can get that wherever your clients are based.
CRM Integration
Sync with popular CRM systems to streamline workflows and provide a better customer experience.
Mobile Apps
Access your phone system on the go with 3CX apps for iOS and Android, including Apple CarPlay.
Proactive Network Monitoring
IT Solutions & Project Implementation
Hardware & Software Services
Proactive Network Monitoring
IT Solutions & Project Implementation
Hardware & Software Services
Why switch to a cloud-based VoIP system?
The UK’s PSTN switch-off in 2027 is fast approaching, and traditional phone lines will soon be a thing of the past. Get ahead of the digital switchover with a VoIP system.
Ready to embrace the next generation of communication? Here’s what you can expect when you partner with Active Telecoms:
- Hassle-free switching handled by telecoms experts
- Maintain business continuity by keeping your existing number
- Access to trusted providers who share our commitment to customer service
- A reliable, scalable and affordable VoIP phone system
Benefits of partnering with Active Telecoms
We go above and beyond to provide for our customers. When you partner with us, you’ll get an unbeatable service and fast response times for your business
- 25+ years of experience
- Complete wraparound service
- No hidden costs
- 99% client retention rate
- Qualified engineer sent out within the hour
- Free re-sites and setup when you move offices
We’re certified and partnered with the best of the best
At Active Telecoms, we only work with the best of the best, bringing world-leading solutions to our clients. We have long-standing relationships with renowned and reliable VoIP partners such as Packnet and 3CX. Plus, we hold accreditations with a whole host of leading organisations, including Cyber Essentials, to develop security measures that provide peace of mind and exceptional value.
Get your FREE IT Support consultation today!
Frequently asked questions about VoIP phone system for small businesses
What is a VoIP phone system?
VoIP (Voice over Internet Protocol) is a phone system that uses the internet instead of traditional phone lines. It offers advanced features, flexibility and cost savings.
Can VoIP work with my existing phone numbers?
Yes! We can port your existing phone numbers to your new VoIP system, for a smoother transition without disruption to your business.
How reliable are VoIP phone systems?
With a strong internet connection, VoIP systems are highly reliable, offering crystal-clear calls and minimal downtime.
Can VoIP systems work for remote teams?
Absolutely! VoIP works on any device, so your team can stay connected from anywhere, whether in the office or working remotely.
What if my business grows? Can my VoIP system scale?
Yes. VoIP systems are designed to be scalable, allowing you to add new lines, features and locations as your business expands.
Join a 5 star IT service partner in Doncatser
Jo Underwood7 March 2025 We recently had the pleasure of working with Active Systems Group Ltd for our IT support and printer-copier machine installations. Despite the complexity of our IT requirements, their team handled everything with remarkable expertise and professionalism. Nothing was too much trouble for them, and they ensured that all systems were up and running seamlessly. Their dedication and commitment to delivering top-notch service have truly exceeded our expectations. We highly recommend Active Systems Group Ltd for any IT support or Copier needs. Samantha Wright24 January 2025 Active are our 4th emergency service! We would highly recommend them for any IT, photocopiers, printers or phones as their service is always second to none Grace Fletcher23 January 2025 Printer in our office had been playing up, but no time ever to report. The lovely Dennan turned up today, unexpected, because he was in the area, and had the initiative to call his office to see if anyone in the local area needed support. Has fixed the problem and given the printer a service whilst here. Good work Dennan.. hope your boss see's this 😉 Joanne clark23 January 2025 Dennan called out today to service our printer he was very polite and very knowledgeable and helpful. Robert Camplejohn30 September 2024 It is not often I get the chance to let others know how much we value Top service providers, but here is our shout for Active Copiers / Active I.T.! For the last 20 to 25 years we have entrusted Active Copiers to all of our photocopy, print & scan requirements – for supplying of top quality branded reliable equipment and a service level which I go out on a limb to state is second to none! You end up with a no nonsense high-value deal, transparent pricing and technical know-how for total assurance. The Company directors continue to be ‘hands-on’ (along with the rest of their responsive team) and when I decided some time ago to keep an older machine running for about twice as long as intended, the speed in which Roger stripped out the entire print roller mechanism, refitted the replacement part and brought our operation back into action was well worth a compliment with dozens of tiny screws all retained and replaced after working hours (think ‘Copier’s world of an F1 pitstop tyre change’) Roger & Tony are proud to reaffirm that their prices have deliberately being kept at low (high-value) rates and a huge Customer base has now been attained and more notably retained, not purely on pricing but on the overall service level – which these days I can confirm is much harder to find in general supplier terms and for us is paramount. IF you want the cheapest deal, there may be others prepared to offer just that, for whatever period, but we would not pursue on that basis. Active I.T. have for many years provided the Hardware and Software solutions and likewise have demonstrated technical prowess that has been reassuring when things out of our own remit need technical support and guidance! When our Server failed they were on site in no time and within just a few hours had completely got everything up and running to enable the rest of the day’s workload to be completed by early evening. ‘Impressive’ is an understatement Big thanks and appreciation to Active Copiers and to Active I.T. Ian Williams1 July 2024 Fantastic service, always helpful and reliable 👏 Nessa Jayne15 June 2024 We have used Active for a number of years now , for our IT, phones and copier. The lads are also polite, professional and very good at their jobs. Joe, Connor, John , Adam and of course Roger are always on hand and get the job done quick and efficient.I would like to give Ross a special mention, he is a valued member of the team! I would highly recommend this company for all your IT, copier , broadband , telephone needs. Thanks Guys ! Julie14 June 2024 Worked with the company for years - Super company, helpful staff, super service Robert Johnson12 June 2024 Active are always a breeze to deal with, and are very prompt in answering even the most mundane requests and tickets. They take a lot of the workload and stress out of a new business' IT needs allowing you to focus on your business and are super friendly to chat with. Highly recommend regardless of the size and scope of your company. Belinda Darley24 May 2024 I think the fact that we have been with these guys for 20 years for all our copier and IT services says it all. They have never once let us down at ABC Accounting Services and are an important part of our team.