Service & Maintenance
At Active Copiers, we provide businesses in Doncaster (and beyond) a complete photocopier and printer repair service package, which includes toner, call-outs, parts, labour and support. Alongside regular maintenance support, we have a highly experienced team of emergency engineers qualified to carry out printer and photocopier repair services if your machinery breaks down.
Let’s keep your printer or copier running smoothly
Don’t let your machine seize up and leave you stuck. Setting up regular servicing means cleaner printed documents, efficient ink usage and a longer lifespan on your investment. Here are some of the telltale signs that your printer or photocopier needs maintenance services:
Blurry lines or blotchy ink on printed documents?
If your documents look a little worse for wear when they come out the other side, it’s a sign your printer needs a little TLC. Let us get your prints crisp again!
Is your machine making unusual sounds?
Clicking, grinding, or whirring noises? Your printer might be crying out for help. Our maintenance services will silence those odd sounds and get it running smoothly.
Having frequent paper jams?
Constant jams slow you down and waste paper. Don’t struggle with the frustration; our experts will fix the problem and keep your workflow moving.
Work with a leading printer service & maintenance provider
Our maintenance and service solutions go beyond fixing equipment. They’re about helping your team to work better. We’ve been transforming the way businesses in Doncaster – and beyond – operate with reliable, world-class support. Here’s what sets us apart:
25+ Years’ Copier Expertise
We’ve been a trusted provider of printer and copier systems since 1999, keeping our customers at the forefront of advancements in tech.
99% Customer Uptime
Our exceptional customer service and engineer call-out means 99.9% of our customers have never had a single day without a machine in over 20 years!
Managed Printing Services
Our managed print services mean big savings on costs, improved productivity and more environmentally friendly printing.
Transparent Costs
With Active Copiers, you’ll never face hidden and additional costs. Everything’s included in a single, cost-effective package.
Keep your printed documents looking fresh
We know every business is unique, which is why we tailor our maintenance and service solutions to your specific needs. From proactive care to quick repairs and ongoing support, we’ll ensure your equipment performs flawlessly.
Whatever your industry, we’re here to help. Here are just a few benefits of our printer and copier maintenance services:
Work Better
Reduce downtime, prevent costly issues, and keep your printing and copying processes hassle-free.
Stay Secure
Protect sensitive data with secure, well-maintained systems that include robust security measures.
Boost Productivity
Minimise interruptions and give your team the tools they need to focus on what really matters.
Get a no-obligation quote today!
Ready to set up a hassle-free service & maintenance solution for your printer or copier system? Get in touch with our friendly team to chat through your requirements for a free, no-obligation quote.
Our service & maintenance solutions include…
Printer & Copier Servicing
Regular servicing to keep your machine running smoothly.
Maintenance & Repairs
We carry out repairs for all major brands of printers and copiers.
Emergency Repair
We aim to get an emergency engineer out to you within 4 hours.
Toner Supplies
We’ll monitor your toner levels and send cartridges when they’re low.
Remote Fix
Our help desk team can get you up and running in minutes, not hours.
Replacement Parts
We’ll procure and install new parts for an affordable fix.
Sustainable printers & copiers
We’re proud to offer Future Care, our way of giving photocopiers and printers a new lease on life – all while reducing your business’ waste.
Need to responsibly dispose of your empty cartridges? We also support toner and parts recycling through our partnership with Circular Planet.
Frequently asked questions about our service & maintenance
Can you service my copier if I don’t have a contract with you?
If you don’t have a service contract with us, and you have a problem with your printing and copier systems that need fixing, we can help. Whether it’s trouble with your network, or you need printer and copier repairs, we’ll either help you fix the problem over the phone, or send out an engineer within 24 hours.
How much does printer service and maintenance cost?
If you already have a managed print service agreement with us, engineer callouts are included as part of the standard service. If additional work is needed for any parts or labour, we’ll share a transparent, no-obligation quote before completing your printer maintenance.
What can I do to maintain my printer or copier?
There are a few things you can do to prolong your machine’s lifespan and keep repair costs down, including turning it off when not in use, properly loading the paper and using it regularly. Many modern printers and copiers also have a built-in cleaning function accessible in the settings.
How can regular printer servicing save my business money?
Regular servicing prevents costly breakdowns, extends the life of your equipment, and improves efficiency, saving you time, money, and headaches down the road.
How long does it take to service a printer or photocopier?
Most services are sorted quickly, often on the same day! If you need our repair service, businesses close to Doncaster can get an emergency engineer out within 24 hours. We can also provide quick fixes in just seconds through the remote helpdesk during business hours.
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Repairs
Get a callout from our expert engineers within 4 hours, or access remote support directly through our Toshiba photocopier app.