IT Support that keeps your business up and running
Cyber Essentials
Disaster Recovery
Don’t let data loss devastate your business. We have a wealth of experience in developing disaster recovery plans to safeguard business continuity.
Remote IT Support
Many of today’s tech issues can be resolved quickly and cost-effectively with remote support through our dedicated helpdesk.
Managed Cyber Security Services
IT Solutions & Project Implementation
Network Solutions
Hardware & Software Services
Data Cabling
Business Anti-Virus & Email Filtering
Why outsource your IT support?
- Professional expertise without the costs of recruiting a specialist role
- Access to industry-leading technology with no capital expense
- Scale our flexible services up or down without reshuffling departments
- Free up time for in-house teams to focus on the important stuff
Benefits of partnering with Active IT
- 25+ years of experience
- Complete wraparound service
- No hidden costs
- 99% client retention rate
- Unlimited onsite and remote support from Qualified engineers
- Free re-sites and setup when you move offices
We’re certified and partnered with the best of the best
Join 50+ companies growing with our IT support
Frequently asked questions about our IT support services
What is IT support?
What IT support solution is best for my business?
This will depend on the size and scale of your business, the kinds of technology you use, and your goals for IT support. Do you want to improve security? Keep remote teams connected? Or manage your hardware and software more efficiently? If you’re not sure where to start, our team is more than happy to advise.
How much does IT support cost?
Again, this is something that will vary depending on the scope of support you need. We’ll always recommend the best value option for your business so you’re never spending more than you need to. Get in touch to let us know the IT support services you’re interested in and we’ll give you a free, no-obligation quote.
Can I get a free IT support consultation?
What service areas do you cover?
We’re based in Doncaster, South Yorkshire, and provide IT support, office printer and copier systems, and business telecommunication services, for businesses across the UK and surrounding area, including Sheffield and Hull.
Join a 5 star IT service partner
Jo Underwood7 March 2025 We recently had the pleasure of working with Active Systems Group Ltd for our IT support and printer-copier machine installations. Despite the complexity of our IT requirements, their team handled everything with remarkable expertise and professionalism. Nothing was too much trouble for them, and they ensured that all systems were up and running seamlessly. Their dedication and commitment to delivering top-notch service have truly exceeded our expectations. We highly recommend Active Systems Group Ltd for any IT support or Copier needs. Samantha Wright24 January 2025 Active are our 4th emergency service! We would highly recommend them for any IT, photocopiers, printers or phones as their service is always second to none Grace Fletcher23 January 2025 Printer in our office had been playing up, but no time ever to report. The lovely Dennan turned up today, unexpected, because he was in the area, and had the initiative to call his office to see if anyone in the local area needed support. Has fixed the problem and given the printer a service whilst here. Good work Dennan.. hope your boss see's this 😉 Joanne clark23 January 2025 Dennan called out today to service our printer he was very polite and very knowledgeable and helpful. Robert Camplejohn30 September 2024 It is not often I get the chance to let others know how much we value Top service providers, but here is our shout for Active Copiers / Active I.T.! For the last 20 to 25 years we have entrusted Active Copiers to all of our photocopy, print & scan requirements – for supplying of top quality branded reliable equipment and a service level which I go out on a limb to state is second to none! You end up with a no nonsense high-value deal, transparent pricing and technical know-how for total assurance. The Company directors continue to be ‘hands-on’ (along with the rest of their responsive team) and when I decided some time ago to keep an older machine running for about twice as long as intended, the speed in which Roger stripped out the entire print roller mechanism, refitted the replacement part and brought our operation back into action was well worth a compliment with dozens of tiny screws all retained and replaced after working hours (think ‘Copier’s world of an F1 pitstop tyre change’) Roger & Tony are proud to reaffirm that their prices have deliberately being kept at low (high-value) rates and a huge Customer base has now been attained and more notably retained, not purely on pricing but on the overall service level – which these days I can confirm is much harder to find in general supplier terms and for us is paramount. IF you want the cheapest deal, there may be others prepared to offer just that, for whatever period, but we would not pursue on that basis. Active I.T. have for many years provided the Hardware and Software solutions and likewise have demonstrated technical prowess that has been reassuring when things out of our own remit need technical support and guidance! When our Server failed they were on site in no time and within just a few hours had completely got everything up and running to enable the rest of the day’s workload to be completed by early evening. ‘Impressive’ is an understatement Big thanks and appreciation to Active Copiers and to Active I.T. Ian Williams1 July 2024 Fantastic service, always helpful and reliable 👏 Nessa Jayne15 June 2024 We have used Active for a number of years now , for our IT, phones and copier. The lads are also polite, professional and very good at their jobs. Joe, Connor, John , Adam and of course Roger are always on hand and get the job done quick and efficient.I would like to give Ross a special mention, he is a valued member of the team! I would highly recommend this company for all your IT, copier , broadband , telephone needs. Thanks Guys ! Julie14 June 2024 Worked with the company for years - Super company, helpful staff, super service Robert Johnson12 June 2024 Active are always a breeze to deal with, and are very prompt in answering even the most mundane requests and tickets. They take a lot of the workload and stress out of a new business' IT needs allowing you to focus on your business and are super friendly to chat with. Highly recommend regardless of the size and scope of your company. Belinda Darley24 May 2024 I think the fact that we have been with these guys for 20 years for all our copier and IT services says it all. They have never once let us down at ABC Accounting Services and are an important part of our team.